Your name is Joshua Anderson, and you work in the IT department for a small company. An employee bythe name of Melanie Arturo assigned you a help desk ticket requesting that the software program namedAudacity be installed on her system. You installed the program after work hours yesterday, and you needto update the ticket accordingly.In this lab, your task is to complete the following:• Open the company's help desk ticketing system, Issue Trax.• For the ticket created by Melanie (and assigned to you), add the comment following comment andclose the ticket:Melanie,I installed Audacity on your system last night.• Verify that the closed ticket is now showing under the Closed category of the ticketing system.
