a fast food chain empowers their customer service employees by giving them a $10 allowance for resolving each customer’s complaint. for example, when a customer calls about a misplaced order, the customer service employee can use the $10 to place a new order for them, without having to ask for supervisor approval. this practice has been shown to increase both customer and employee satisfaction. which type of empowerment is this? group of answer choices transactional psychological structural transformational motivational
