technical trainer abc university, alphabetville, new jersey position summary: the technical trainer will be responsible for training and assisting faculty, staff, and students in successfully putting software and technology to work in teaching, research, learning, and administration. this position requires one to imagine, design, and deliver quality online course materials and activities and to keep those materials current with new technological developments. additionally, the person in this position is responsible for the development of training materials and the supervision and delivery of various software training for students, faculty, and staff. qualifications: bachelor’s degree is required. four or more years of software training experience is required. master’s preferred with emphasis on communication, instructional design, instructional technology, or equivalent, but not required. skills and abilities: previous experience developing and coordinating a training curriculum is required. excellent communication skills, both written and oral, and an enthusiasm and empathy for those who struggle to develop technological learning / teaching competencies are required. experience with commercial software platform training, office productivity software (ex: ms office), and windows operating systems is required. prior experience in instructional design is a plus. what skills, qualities, and qualifications should applicants highlight in their résumés for the technical trainer position? check all that apply. accounting and bookkeeping experience