Marcela heard her manager loud and clear: Marcela needed to be more careful in her work or she wouldnât have a job. Marcela _____ to her manager, saying, "I will definitely make fewer errors from now on."Decoded a messageSelected a channelGave feedbackWatch this video in which Mark Allen, clinical information systems manager, and Fritz Kron, regional director for quality, discuss communication at Intermountain Healthcare. Then answer the questions that follow.According to the managers in the video, which of the following methods is Intermountain Healthcare using to promote strategic conversations in the organization? Check all that apply.Engaging in downward communicationUsing multiple channels of communicationUsing purpose-directed communicationCommunicating across organizational boundaries
