Once again it is registration time at Gorging Grinnit University. Quentin is less than happy as he waits. He has a strong and sincere dislike of registration. His heart is beating rapidly and he is tempted to yell at the financial aid officer who is telling him that, for the sixth straight semester, his financial aid forms have been lost. He leaves registration feeling grumpy with the world and mildly unhappy for the rest of the day. Answer questions 7-9 based on this case study (2 points for each question). Question 8. Quentin's beating heart and working at not yelling are the products of a(n) emotion attitude mood social influence
