A) Capacity planning B Performance management Vulnerability management D) Incident response Question 17 Most network operations centers (NOCS) and IT service desks have a hierarchical structure to capture initial tickets and perform problem resolution. These are referred to as levels of support. At which level does the NOC director or manager recommend to the application owner that a vendor or subject matter expert consultant be hired to assist with Application Layer problem resolution efforts? (A) Level 4 B Level 1 Level 2 Level 3 Last saved 11:51:12 PM 10 Points Questions Filter (30)
