9 of 35

Congenital deafness refers to deafness ________.
as a result of disease
as a result of old age
due to deliberate damage
since birth
6 of 35

Derek wants to win the student of the year award so badly that when the name of the award winner is announced, he is convinced that he hears his name. He stands up and begins to leave the aisle when his friend grabs his hand. Someone else won the award. This illustrates how ________ can affect perception.

attention
motivation
peripherals
sensation


2 of 35

A(an) ________ involves approaching a problem in a way that has worked in the past, but it is clearly no longer working.
anchoring bias
functional fixedness
mental set
trial and error


6 of 35

Amanda has received several applications for the counter clerk job. As a supervisor, she must review all applicants and eliminate those who do not meet the minimum required skills. Amanda is using ________ to make her decisions.
Overly emotional
Mindlessness
Heuristics