kara, a web designer, created a new website for a local jewelry designer. she made the website unique, including a custom interface that was very different from most other websites. the links were very clear, and navigation bars were present vertically at the left of the screen. she used medium-sized graphics and a white background. there was no music or sound effects. although, the website has so many distinctive features, users did not like it. what is likely to be the reason for the failure of the website?