One of Sanjay’s largest international customers is Rolling Waves in Ireland. He got a call from his contact at Rolling Waves, "This is a heads-up! Top management is asking operations to review our vendors for ISO 14001 compliance." Sanjay’s company should prepare to demonstrate
A. an acceptable level of quality standards of the products and services it provides.
B. a level of quality in its products and services that exceeds its competitors.
C. a world-class management system in information technology and lean manufacturing.
D. best practices for managing its impact on the environment.
